We also employed workers with good track records of experience in care, cleaning, quality management, and training others to develop their potentials.
All our workers are vetted on DBS (Police and Criminal Check) before assigning or allocating work activities to ensure that all our clients and families are protected from any form of abuse.
We ensure that all our service users and family members in contact with any one of our workers are safe from harm, danger, and abuse.
Focus Care Professionals is committed to fulfilling our obligations under the employment law, health and safety law, safeguarding law, and equality law by checking the eligibility of workers to work in the UK as described by the United Kingdom Border Agency. (UKBA).
We also obtained two (.2) references from individual workers before any work allocation with the service users.
All our staff attended induction training to understand both service user, their family member, other professionals' involvement, and our organization standards to ensure a team working culture for the benefit of our service users.
All our staff is monitored to ensure that we can identify any deviation from our care procedure to prevent safeguarding issues.
Our staff has access to the Manager and office admin staff to report any concern immediately.
We protect both our staff and service user from the spread of infection by ensuring the availability of PPE which are mandatory for all our staff to comply such as Aprons, Gloves, Hair Ties, Face Mask/Glasses (as applicable), and Shoe Covers
Our Manager conducts regular supervision (announced and unannounced) to ensure that we can collect feedback from staff as well as from service users and their families about their experience with our quality care.
Focus Care Professionals also provide regular training for all Care Workers and office workers to ensure update and continue professional development for meeting our commitment to service users and family. The training provided ensure that all our staff understand the practice and defend our high-quality standard through their own individual career in the Care sector
Focus Care Professionals operates in a manner that adopts best practice standards to achieve the continuous excellent result by maintaining our consistency with quality culture.