Focus care professionals is a private provider of home care services, cleaning services, staff training, and quality management services with several years of experience and dedication to deliver high-quality outcomes to all our clients.
Focus Care Professionals is committed to providing high-quality care services to individuals in the comfort of their homes.
We offer our quality home care services by conducting an initial assessment of needs and identify possible risks that our service user may encounter.
Individual Care plan is focused on the quality of expected outcome as defined in the CQC outcome and regulation for individual Health and welfare.
Our Company's ethos embedded CQC regulations and Health and Social Care legislation HSC Acts 2008 Amended (2013) by which individual can feel comfortable with our staff through effective communication, Caring, Compassionate, Responsive, healthy environment (Ge) as supported by well-led management to facilitate meaningful ongoing support as required.
Focus Care Professionals Ltd is committed to the value of quality management culture in all our service provisions
Our quality management includes a monthly survey in which we encourage service users, their family members, and other professionals to contribute their opinions and experiences as feedback toward our continuous quality improvement and maintaining our company's image and sustainability.
Focus Care Management will listen and respond to individual complaints by providing timely corrective action and implementable plan to the satisfaction of our client.
Our quality management also ensures that staff members can contribute their opinion and feedback about how they are working to respect the dignity of the service user, the human rights, preference, and choice of the service user.
We also provide an out-of-hours phone number in case of an emergency where the service user needs to contact one of our managers.
Aims and Objectives
Focus Care Professionals offer skilled care provisions to enable the individual service user to achieve an optimum state of health and well-being
We ensure that Service Users are treated with respect at all times by reinforcing their personality and individuality, addressing them in their preferred style, taking note of specific cultural demands, and aiming for cordial relationship between staff and Service Users to achieve warm and trusting working in partnership.
We aim to treat all people supported by us and all people contacting our organization including our staff, service users, their families, and other stakeholders with respect at all times by upholding the human rights and citizenship rights of all.
Focus Care Professionals Ltd recognizes the individual uniqueness and will support individual choice and personal informed decision-making by respecting and encouraging the right to independence of all our Service Users.
We will Respect individual requirements for privacy at all times and treat all information relating to individuals in a confidential manner to comply with Data Protection Act 1998 and General Data Protection Regulation 2017.